All US orders are shipped directly from our US Warehouse. This means US orders are not subject to any import duties, taxes or tariffs.

Once your order has been processed, we’re unable to make changes. Please double-check your address before completing your purchase.

Unfortunately not! However we offer next day delivery if you place your order before 2:00PM. 

Yes, there are no additional import duties/taxes fees applied after you checkout.

All orders placed before 2PM are dispatched on the same day. Shipping timeframes depend on which shipping option you opt for at checkout. Please visit our shipping and delivery page for more information.

Please view our size guide here.

All our products include a fit guide with sizing recommendations and model sizing. Most of our styles are true to size. Any exceptions are noted directly in the product's fit notes on the product page based on customer feedback and fabric.

We don't currently offer custom design or alteration services, but we're always designing new styles — follow us on Instagram to stay across new drops.

We want you to love your HNTR piece. If something isn't right, you can submit a return through our returns portal within 7 days of receiving your order, provided the item is unworn, in original condition, and has the tags still attached.

Please note: sale items and items purchased with a discount code (excluding our newsletter discount) are final sale and not eligible for return unless faulty.

Please view our returns policy here.

Please email Customer Support: customercare@hntrthelabel.com.au

Please ensure you include the following in your subject: US ORDER #(insert order number) & reason for return

Once we receive your return and it has been approved, we ask to allow between 1-3 business days for your refund to be processed.

Refunds may take up to 7 business days depending on your bank provider.

If your requested size isn't available when your return arrives, we'll issue you a store credit so you can use it as soon as it restocks. You can also join the waitlist on the product page to be notified first.